Terms of Service

Effective Date: May 12, 2025

Welcome to Trailhead Pro. These Terms & Conditions govern your access to and use of our website (www.trailheadpro.com), services, and mobile messaging programs. By using our website, you agree to these terms. Please read them carefully.

1. General Use

By accessing our site, you confirm you are at least 18 years old and legally capable of entering binding agreements. If you disagree with any part of these terms, you must not use our services.

2. Product Information & Pricing

Trailhead Pro strives to present accurate product descriptions, images, and prices. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, update information, or cancel orders if inaccuracies are found. Prices and availability are subject to change without notice.

3. Orders & Payment

All orders are subject to acceptance and product availability. Payment must be completed at checkout using secure methods provided through our store. We reserve the right to cancel orders in cases of fraud, incorrect pricing, or stock issues.

4. Shipping & Delivery

We ship internationally. Estimated delivery times range from seven to twenty-one business days depending on your location. Delivery delays may occur due to customs, carrier issues, or unforeseen circumstances. A detailed Shipping Policy is available on our website.

5. Taxes & Duties

Prices are displayed in USD. Customers are responsible for any applicable local taxes, import duties, or customs fees related to their purchase.

6. Intellectual Property

All content on Trailhead Pro’s website, including logos, images, graphics, product descriptions, and other materials, is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Limitation of Liability

Trailhead Pro shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to damages resulting from product misuse or third-party services.

8. User Conduct

You agree not to interfere with website functionality, attempt unauthorized access, use automated systems to extract data, or engage in any fraudulent, illegal, or harmful activities that may affect our services or other users.

9. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our site, you consent to our data practices, including data collected via third-party apps and integrations necessary for fulfilling orders and improving services.

10. Mobile Terms of Service (SMS Marketing)

By opting into Trailhead Pro’s SMS marketing program, you agree to receive recurring automated promotional and personalized marketing text messages, including cart reminders, order updates, and exclusive offers, to the mobile number you provided. Message frequency may vary and consent is not a condition of purchase. Standard message and data rates may apply. You may opt-out at any time by replying STOP to our messages. For help, reply HELP or contact us at contactus@trailheadpro.com. We follow TCPA, CTIA, and Shopify SMS best practices to protect your privacy and preferences.

11. Third-Party Services

Trailhead Pro engages with trusted third-party service providers to facilitate order fulfillment, marketing, and analytics. These partners are contractually obligated to safeguard your data and use it solely for authorized purposes.

12. International Data Transfers

To provide global service, your information may be transferred and processed in countries outside of your own. We implement appropriate measures to ensure your data is protected in compliance with applicable privacy laws, including GDPR and CCPA.

13. Changes to Terms

Trailhead Pro reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with the effective date. Continued use of our website and services after such updates constitutes acceptance of the revised terms.

14. Governing Law

These Terms & Conditions are governed by the laws of the United States. Any disputes arising from the use of this website or our services shall be resolved through appropriate legal channels within the relevant jurisdiction.

15. Contact Information

For any questions, concerns, or inquiries regarding these Terms & Conditions, please contact Trailhead Pro at contactus@trailheadpro.com.